To Our Wonderful Family of Patients:
Last night, my wife Connie and I enjoyed the most delicious take-out dinner from FIG restaurant. As always, the food was excellent; however, it was most satisfying to see the local restaurant, along with others, begin its comeback. Our resilient city feels like it is coming back to life—parks are opening and folks and families are enjoying the wonderful spring Charleston air. The Rink dental team is, too, readying itself for the next chapter of practicing dentistry as the community begins reopening its doors.
We are concentrating on continuing to advance our rock-solid foundation of state-of-the-art infection control. We were blessed to keep our dedicated and passionate team employed during the crisis, and have devoted the entire month of April to research, systematically developing, purchasing and installing the best additional infection control protocols and equipment available. We are ready. This month we will begin the process of a “soft opening” of our practice. What this means for our patients is a resumption of the same excellent restorative, esthetic, and preventive care in the safest and most secure environment available anywhere.
Additional safety steps will include asking our patients to wait for their appointments in their cars rather than in the reception area. We will ask that you take a moment to fill out a short questionnaire upon your arrival regarding your health and recent travels. We will take everyone’s temperature (including the team) with a forehead scanner as you enter the practice. We will clean and disinfect all touchpoints in the office in between each patient. We have procured the highest quality KN95 masks and face shields for the staff and have carefully researched and purchased the most advanced aerosol containment and purification systems available for the safety of all our patients. These are a few examples of how we have added additional layers of protection for your and our staff’s benefit.
Finally, I wholly understand that each one of you is an individual with specific desires, needs, and comfort levels. I want you to know that we are here to actively listen to you and to create the best environment for your emotional health. Some will be ready sooner than others to receive care again at our office. Let’s keep the lines of communication open and please know that our relationship with you and your family is our highest priority.
We look forward to reuniting with everyone but until that time it is our wish that you enjoy good health, good spirits, and peace.
To your optimal dental health,
- John F. Rink, DDS, AAACD and team